Privacy Policy

10dem ("10dem", "Tandem", "we", "us") is an applied AI consultancy. This policy explains what information we collect through our website at 10dem.xyz, how we use it, and the choices you have. If you have any questions, contact us at hello@10dem.xyz.

Information you give us: when you submit our contact form or book an assessment, we collect your name, work email, company, and the message you send. If you subscribe to our newsletter, we collect your email address.

Information collected automatically: like most websites, we and our providers collect basic technical data such as your IP address, browser type, pages viewed, and referring links, through cookies and similar technologies, to keep the site secure and understand how it is used.

We use the information to respond to your enquiries and provide our services, to send you content or updates you have asked for, to operate, secure, and improve our website, and to comply with legal obligations. We do not sell your personal information.

Where the GDPR or similar laws apply, we rely on: your consent (for example, newsletter sign-ups), our legitimate interests (running and improving our business and website), the performance of a contract (delivering services you request), and compliance with legal obligations. You can withdraw consent at any time.

We share information only with service providers who process it on our behalf, under appropriate safeguards. These include our blog and newsletter platform (Ghost), cloud hosting and content-delivery providers, our customer-relationship system, and email delivery providers. We may also disclose information where required by law or to protect our rights.

We use cookies and similar technologies for essential site functionality and to measure and improve performance. You can control cookies through your browser settings. Disabling some cookies may affect how the site works.

We keep personal information only for as long as needed for the purposes described here, to comply with our legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we delete or anonymise it.

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, email hello@10dem.xyz and we will respond within the timeframe required by law.

We may process and store information in countries other than your own. Where we transfer personal information across borders, we take steps to ensure it is protected in line with this policy and applicable law.

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our website is not directed to children under 16, and we do not knowingly collect their personal information.

We may update this policy from time to time. When we do, we will revise the effective date below and, where appropriate, provide additional notice.

For any privacy question or request, contact us at hello@10dem.xyz.